7jj7 Privacy Policy

This Privacy Policy ("Policy") describes how 7jj7 ("we", "us", "our", or "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "the Player") who register for or use the services available at 7jj7.io. This Policy applies to all registered players, account applicants, and visitors to the 7jj7 website, regardless of the device or method used to access the platform.

7jj7 is committed to handling personal data responsibly and transparently. We recognise that players in Bangladesh entrust us with sensitive information when they create accounts, make deposits via bKash, Nagad, or Rocket, and participate in casino games and sports betting. We take that trust seriously and have implemented technical and organisational measures designed to keep your data safe at every stage of its lifecycle on our systems.

By creating a 7jj7 account or using the 7jj7 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not register an account or continue using the platform. You may contact us at [email protected] with any questions before proceeding.

This Policy should be read alongside the 7jj7 Terms & Conditions, which govern your use of the platform as a whole, and the Responsible Gaming policy, which describes the tools available to help you manage your gambling activity.

7jj7 collects personal data through several channels: directly from you when you register or update your account, automatically as you use the platform, and from third-party verification and payment providers. The categories of personal data we collect are described below.

2.1 — Registration & Identity Data

• Full legal name (as it appears on your government-issued identification document)
• Date of birth (used to verify that you meet the 21+ age requirement)
• Email address (used as your primary account identifier and for communications)
• Mobile phone number (used for account security and transaction notifications)
• Residential address (used for KYC verification and regulatory compliance)
• Username and encrypted password (never stored in plain text)
• Nationality and country of residence

2.2 — KYC Verification Documents

• Scanned or photographed copy of your National Identity Card (NID), passport, or driving licence
• Proof of address document (utility bill, bank statement, or official correspondence dated within 3 months)
• Proof of payment method ownership (e.g., bKash or Nagad account confirmation screenshot)
• Selfie with identification document (required for high-value withdrawal verification)

2.3 — Financial Transaction Data

• Deposit and withdrawal amounts in Bangladeshi Taka (৳), transaction dates, and transaction IDs
• Payment method identifiers (e.g., the last four digits of your bKash number or masked bank account reference)
• Bonus credits, wagering records, and promotional reward history
• Account balance history and transaction logs

2.4 — Gaming & Betting Activity Data

• Game session records: titles played, wager amounts, win/loss outcomes, session start and end times
• Sports betting selections: events bet on (including BPL, IPL, T20 World Cup, Bangladesh Tigers matches), odds accepted, stake amounts, and settlement outcomes
• Responsible gaming tool settings: active deposit limits, session timers, and self-exclusion records

2.5 — Technical & Usage Data

• IP address, device type, operating system, browser type, and browser version
• Pages visited on 7jj7.io, time spent on each page, and navigation path through the site
• Referring website or source that directed you to 7jj7.io
• Cookie identifiers and session tokens (see Section 6 for full cookie details)
• Login timestamps, failed login attempts, and account security event logs

2.6 — Communications Data

• Records of your communications with 7jj7 customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submissions
• Any other information you voluntarily provide to 7jj7 in the course of your use of the platform

7jj7 uses your personal data only for the purposes described in this Policy. We do not process personal data for any purpose that is incompatible with the original reason for which it was collected. The primary purposes for which we use your data are as follows:

7jj7 processes your personal data on the following legal bases, which correspond to the purposes described in Section 3:

• Contractual necessity: Processing your registration data, identity data, and transaction data is necessary to create and manage your account and to fulfil the services you have requested under the 7jj7 Terms & Conditions. Without this processing, we cannot provide you with a 7jj7 account.
• Legal obligation: Processing your KYC documents, financial transaction records, and anti-money-laundering data is required to comply with applicable legal obligations relating to identity verification, age verification (21+), financial crime prevention, and responsible gaming.
• Legitimate interests: Processing your technical data, usage data, and gaming activity data to prevent fraud, improve platform security, analyse platform performance, and personalise your experience on 7jj7 is carried out on the basis of our legitimate interest in operating a secure and high-quality platform. We have assessed that these interests are not overridden by your privacy rights.
• Consent: Sending you promotional marketing communications and using non-essential cookies is carried out on the basis of your consent, which you may withdraw at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7jj7 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share personal data with third parties only to the extent necessary to operate the 7jj7 platform, comply with our legal obligations, or protect the rights and safety of our players and the platform. The categories of third parties with whom data may be shared are as follows:

• Payment processors: When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank, the relevant payment provider will receive the transaction details necessary to process the payment. Each provider operates under its own privacy policy and applicable Bangladeshi financial regulations.
• KYC and identity verification providers: 7jj7 may engage third-party KYC verification services to authenticate identity documents submitted by players. These providers process identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.
• Game providers and platform technology suppliers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session data (player session token, wager data) necessary to serve their games within the 7jj7 platform. These providers do not receive your full identity details unless required for jackpot prize administration.
• Fraud prevention and security services: 7jj7 uses third-party fraud detection tools that process IP address data, device fingerprints, and behavioural signals to identify suspicious activity. These services do not receive full identity data.
• Legal and regulatory authorities: In the event of a legal request, court order, or regulatory investigation, 7jj7 may be required to disclose certain player data to law enforcement or regulatory bodies. 7jj7 will always seek to limit such disclosure to the minimum data required and will notify the player where legally permitted to do so.
• Business successors: In the event of a merger, acquisition, or sale of all or substantially all of 7jj7's business assets, player data may be transferred to the acquiring entity. Players will be notified of any such transfer and the privacy practices of the acquiring entity before the transfer takes effect.

7jj7.io uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, to maintain your login session, and to help us understand how players navigate the site so we can continue to improve the experience.

The types of cookies used on 7jj7.io are:

• Strictly necessary cookies: These cookies are essential for the platform to function. They include your session authentication token (which keeps you logged in to your account), anti-CSRF security tokens, and load-balancing identifiers. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language setting, responsible gaming reminder intervals, and display preferences — so that you do not need to reset them each time you visit. Functional cookies may be disabled, though doing so will affect the personalisation of your experience.
• Analytics cookies: With your consent, 7jj7 uses analytics cookies to collect aggregated, anonymised data about how players use the site — including which pages are visited most frequently, average session duration, and common navigation paths. This data is used exclusively to improve platform performance and user experience.
• Marketing cookies: With your consent, 7jj7 may place cookies that help us understand which promotional offers and game recommendations are most relevant to you, based on your past activity on the platform. These cookies do not track your activity across third-party websites.

You may manage your cookie preferences at any time by adjusting your browser settings to block or delete cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your 7jj7 account. For detailed guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

7jj7 retains personal data only for as long as it is necessary for the purposes set out in this Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual. Anonymised, aggregated data derived from your records may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

7jj7 employs a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to, the following:

• Transport encryption: All data transmitted between your device and 7jj7.io is protected by TLS 1.2 or TLS 1.3 encryption (HTTPS), indicated by the padlock symbol in your browser's address bar. Plaintext HTTP connections are not accepted.
• Password security: All player passwords are stored using industry-standard one-way cryptographic hashing. 7jj7 employees cannot read your password; it is never stored in recoverable form.
• Data at rest encryption: Personal data stored on 7jj7 servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 7jj7's internal systems is strictly limited on a need-to-know basis. All staff access to player data is logged and subject to regular audit.
• Intrusion detection: 7jj7's infrastructure is monitored 24/7 by automated intrusion detection systems that alert the security team to anomalous activity in real time.
• Penetration testing: 7jj7 conducts regular third-party security assessments to identify and remediate vulnerabilities before they can be exploited.

As a player on the 7jj7 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of the right you wish to exercise. We will respond within 30 calendar days of receiving a valid request.

• Right of access: You have the right to request a copy of all personal data that 7jj7 holds about you. We will provide this in a structured, commonly used, machine-readable format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update basic account details (such as your email address or phone number) directly within your account settings.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data. We will comply where there is no overriding legal obligation that requires us to retain the data. Note that certain categories of data — particularly KYC documents and financial transaction records — must be retained for regulatory compliance periods as described in Section 7.
• Right to restrict processing: You may request that we restrict the processing of your data in certain circumstances — for example, while a data accuracy dispute is being resolved.
• Right to data portability: You have the right to receive the personal data you have provided to 7jj7 in a structured, machine-readable format and to transmit that data to another service provider where technically feasible.
• Right to object: You have the right to object to the processing of your data on the basis of our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your privacy interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications or non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

The 7jj7 platform is strictly intended for adults aged 21 and above. 7jj7 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes an age declaration step, and our KYC verification process is specifically designed to detect and reject applications from minors.

If 7jj7 becomes aware that personal data has been collected from an individual under the age of 21 — whether through registration fraud, a compromised account, or any other means — we will immediately suspend the account, delete all collected data associated with the minor, and take appropriate steps to prevent further access.

The 7jj7 platform may display or reference the names of third-party game providers, payment partners, and sports organisations (such as Pragmatic Play, Evolution Gaming, bKash, Nagad, the ICC, and the BCB) in the context of the services they provide within or alongside the 7jj7 platform. These references are informational and do not constitute endorsement of the privacy practices of those third parties.

If you access any third-party service — including your bKash or Nagad mobile banking app, or any external website — from a reference or link outside of 7jj7.io, that third party's own privacy policy governs the collection and use of your data during that interaction. 7jj7 accepts no responsibility for the privacy practices of third-party services and encourages you to review the privacy policies of all third-party services you use.

7jj7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When this Policy is updated, the revised version will be published on this page with an updated effective date shown at the top of the document.

For material changes — those that significantly affect how we collect, use, or share your personal data — we will notify you via a prominent notice displayed upon login to your 7jj7 account, or by email to your registered address, at least 14 days before the revised Policy takes effect. This gives you an opportunity to review the changes and, if you do not agree, to close your account before the new terms apply.

Continued use of the 7jj7 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your data is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7jj7 handles your personal data, please contact our support team using the details below. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6).

All privacy correspondence should be directed to: [email protected]

When contacting us about a data rights request (see Section 9), please include your full registered name, your registered email address, and a clear description of the right you wish to exercise or the concern you wish to raise. This helps us locate your account quickly and handle your request accurately and efficiently.

If you submitted a data rights request and are not satisfied with our response, or if you believe 7jj7 has not handled your personal data in accordance with applicable data protection standards, you have the right to escalate the matter through the appropriate legal channels available in your jurisdiction.