7jj7 Terms & Conditions

By accessing 7jj7.io in any capacity — whether as a registered account holder, a guest visitor, or a player participating in any game, promotion, or betting market — you unconditionally accept these Terms & Conditions in full. Your acceptance is confirmed at the moment you complete the 7jj7 account registration process, tick the acceptance checkbox on the registration screen, or otherwise interact with any feature of the 7jj7 platform.

These Terms & Conditions apply to all products and services offered by 7jj7, including but not limited to: casino slot games, live dealer table games, crash games, the sports betting sportsbook (including cricket betting markets), all promotional bonuses and free spins, deposit and withdrawal services, and customer support interactions.

7jj7 reserves the right to update or amend these Terms & Conditions at any time. Players will be notified of material changes via a notice on the platform or by email to the registered account address. Continued use of 7jj7 following any amendment constitutes acceptance of the revised terms. It is the responsibility of each player to review these terms regularly.

Access to and use of the 7jj7 platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and throughout the duration of their account:

• Age: You must be at least 21 years of age. 7jj7 enforces a minimum age of 21+ for all players. Underage gambling is strictly prohibited. 7jj7 may request proof of age at any time and will suspend or permanently close any account found to belong to a player under the age of 21.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to your place of residence. Persons under guardianship or lacking legal capacity to contract are not permitted to register.
• One account per person: Each individual natural person may hold only one registered account on the 7jj7 platform. Opening multiple accounts — whether in the same name, under different names, or with different payment methods — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all balances.
• Accurate information: You must provide true, accurate, current, and complete information during registration and keep that information up to date at all times. Providing false or misleading information is a material breach of these terms.
• Not a prohibited person: You must not be an employee, contractor, affiliate, or close family member of an employee of 7jj7 or any of its partner game providers, payment processors, or technology suppliers.

To access the full range of 7jj7 features — including deposits, withdrawals, casino gameplay, and sports betting — you must register a 7jj7 account. Registration requires you to provide a valid email address, a secure password, and accurate personal details including your full legal name and date of birth.

7jj7 operates a Know Your Customer (KYC) verification process. At any point — including at registration, before processing a withdrawal, or upon suspicion of identity fraud — 7jj7 may request one or more of the following documents:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address dated within the last three months (utility bill, bank statement, or government correspondence)
• Proof of ownership of the payment method used (screenshot or confirmation of the bKash, Nagad, or Rocket account linked to your profile)
• Selfie with identification document (required in certain high-value withdrawal cases)

Failure to complete KYC verification within the requested timeframe may result in temporary restriction of withdrawal functionality or, in cases of suspected fraud, account suspension. 7jj7 will handle all KYC documents in accordance with its Privacy Policy.

All financial transactions on the 7jj7 platform — including deposits, wagers, bonus credits, and withdrawals — are denominated in Bangladeshi Taka (৳). 7jj7 does not accept deposits in foreign currencies. Any currency conversion costs incurred outside the platform are the sole responsibility of the player.

7jj7 currently accepts deposits and withdrawals via the following methods:

• bKash — instant deposits and withdrawals, minimum ৳200
• Nagad — instant deposits and withdrawals, minimum ৳200
• Rocket (Dutch-Bangla Mobile Banking) — instant deposits, withdrawals processed within 60 minutes
• Upay — deposits and withdrawals processed within approximately 5 minutes
• Dutch-Bangla Bank, City Bank, BRAC Bank — bank transfer deposits and withdrawals, processing time 1–3 business days

The minimum deposit amount is ৳200. Minimum withdrawal amounts and any applicable daily or weekly withdrawal limits are displayed in the player's account dashboard at the time of requesting a withdrawal. 7jj7 does not charge internal fees on deposits or withdrawals; however, the player's payment provider may apply their own transaction fees.

Withdrawals will only be processed to a payment method that has been previously used to make a deposit on the same account. 7jj7 does not process withdrawals to third-party accounts or payment methods not associated with the registered account holder. Withdrawal requests are subject to verification checks and may be held pending KYC review.

7jj7 offers a range of promotional bonuses, free spins, cashback offers, and tournament prizes to eligible registered players. Each promotion is governed by its own specific terms and conditions, which will be published on the relevant promotion page or communicated directly to the player. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail for the matters they address.

General rules applicable to all 7jj7 bonuses include the following:

• Wagering requirements: All bonus funds are subject to a wagering requirement, which is the number of times the bonus amount must be wagered before a withdrawal of bonus-derived winnings can be requested. The specific wagering requirement for each promotion is stated on the promotion page.
• Eligible games: Not all games contribute equally toward wagering requirements. Contribution rates by game category are listed in each promotion's specific terms.
• Expiry: Bonus funds and free spins expire within the timeframe specified in the promotion terms. Expired bonus balances are automatically removed from the player's account without compensation.
• One bonus at a time: Players may only hold one active bonus at a time unless the promotion terms explicitly state otherwise.
• Maximum bet with bonus funds: While wagering a bonus, the maximum stake per round or bet is limited as specified in the individual promotion terms. Exceeding this limit may result in the bonus and any associated winnings being voided.
• Abuse: 7jj7 reserves the right to void any bonus and suspend an account where there is evidence of bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, using low-risk betting patterns to meet wagering requirements, or coordinating with other players to exploit promotional offers.

All bets placed on the 7jj7 platform — including casino game wagers and sports betting selections — are binding once confirmed. Players are responsible for ensuring the accuracy of each bet before confirmation. 7jj7 does not accept requests to cancel or amend a bet after it has been submitted and accepted by the system.

For sports betting, including cricket markets covering the BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals, the following rules apply:

• All odds are displayed in decimal format and are subject to change up to the moment the bet is accepted by the system. The odds displayed at the time of bet confirmation are the odds that apply to that bet.
• In the event that a sporting event is postponed, abandoned, or voided by the relevant governing body (e.g., ICC, BCB), 7jj7 reserves the right to void affected bets and return stakes to the player's account balance.
• In-play bets are accepted subject to technical availability. 7jj7 does not guarantee the continuous availability of in-play markets and shall not be liable for missed in-play betting opportunities due to technical interruptions.
• All casino game outcomes are generated by certified Random Number Generator (RNG) systems or, in the case of live dealer games, by trained live dealers operating under third-party oversight. Each round of play is independent of all previous rounds.
• In the event of a technical fault during a casino game round that prevents the round from completing normally, the round will be reconstructed from system logs and settled according to the state of play at the point of the fault. If reconstruction is not possible, the bet will be voided and the stake returned.

The following actions are strictly prohibited on the 7jj7 platform. Any player found to have engaged in prohibited conduct will have their account suspended immediately, all pending withdrawals cancelled, and all balances — including real-money balances — forfeited at 7jj7's discretion:

• Opening or operating more than one account on the 7jj7 platform under any identity
• Providing false, misleading, or fraudulent personal information during registration or KYC verification
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or exploit game outcomes
• Attempting to reverse-engineer, hack, modify, or interfere with the 7jj7 platform software, servers, or databases
• Exploiting software bugs, errors, or loopholes to gain an unfair advantage — any winnings derived from exploited bugs will be voided
• Colluding with other players to gain an unfair advantage in any game, tournament, or betting market
• Using the platform for any purpose related to money laundering, terrorist financing, fraud, or any other criminal activity
• Accessing the platform from a jurisdiction where online gambling is prohibited under local law
• Allowing any third party to access or operate your 7jj7 account
• Any form of abusive, threatening, or harassing communication directed at 7jj7 staff or other players

All content on the 7jj7 platform — including but not limited to the 7jj7 brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the property of 7jj7 or its licensed third-party providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 7jj7 platform solely for personal entertainment purposes in accordance with these Terms & Conditions. This licence does not include the right to copy, reproduce, modify, distribute, publicly display, or create derivative works from any 7jj7 content without prior written permission.

Game content, including slot titles, live dealer interfaces, and crash game software, is provided under licence from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All intellectual property rights in such content remain with the respective providers.

7jj7 provides its platform on an "as is" and "as available" basis. While 7jj7 makes every reasonable effort to ensure continuous, uninterrupted, and error-free access to its services, it does not warrant that the platform will be free from technical faults, downtime, delays, or errors at all times.

To the fullest extent permitted by applicable law, 7jj7 shall not be liable for:

• Any loss of funds, profits, or opportunity resulting from platform downtime, technical faults, or interruptions beyond 7jj7's reasonable control
• Any indirect, incidental, special, or consequential loss arising from the use of or inability to use the 7jj7 platform
• Any loss resulting from a player's failure to maintain the security of their own account credentials
• Delays in payment processing caused by the player's chosen payment provider (bKash, Nagad, Rocket, Upay, or banking partners)
• Any loss arising from a player's reliance on incorrect or outdated information displayed on the platform due to a technical error

In all cases where 7jj7's liability cannot be fully excluded under applicable law, 7jj7's maximum aggregate liability to any individual player shall not exceed the total amount deposited by that player in the 30 calendar days immediately preceding the event giving rise to the claim.

7jj7 is committed to promoting responsible gaming practices among all players. The platform provides a suite of tools designed to help players manage their gambling activity and stay in control at all times. These tools are available to all registered players from the account dashboard at no cost.

• Deposit limits: Players may set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a 72-hour cooling-off period before the increase becomes active.
• Session time limits: Players may configure session timers that alert them when a specified period of continuous play has elapsed and, optionally, automatically log them out at that point.
• Reality checks: Players may activate recurring on-screen reminders at intervals of their choosing to help maintain awareness of time spent and money wagered during a gaming session.
• Self-exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 1 month, 3 months, 6 months, 12 months, or permanent self-exclusion. During a self-exclusion period, the player's account will be locked and all marketing communications ceased. Requests to reverse a self-exclusion before its expiry will be refused.

If you feel that your gambling is becoming a problem, please contact the 7jj7 support team at [email protected]. Our support team is trained to assist players with responsible gaming concerns and can activate any of the above tools on your behalf.

7jj7 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within the requested timeframe
• Suspected fraud, money laundering, or other criminal activity
• Suspected use of prohibited software or exploitation of platform vulnerabilities
• Provision of false or unverifiable personal information
• Discovery that the account holder does not meet the eligibility requirements set out in Section 2
• A player's voluntary request to close their account

Where an account is suspended pending investigation, 7jj7 will communicate the reason for suspension to the account holder via their registered email address within a reasonable timeframe. If the investigation concludes with no evidence of wrongdoing, the account will be reinstated and any withheld funds returned.

Players who wish to voluntarily close their account may do so by contacting [email protected]. Any real-money balance remaining in the account at the time of voluntary closure, net of any bonus funds subject to incomplete wagering requirements, will be returned to the player's verified payment method within 5 business days.

7jj7 reserves the right to amend, update, or replace these Terms & Conditions at any time. When changes are made, the updated terms will be published on this page with a revised effective date shown at the top of the document. For material changes — those that significantly affect player rights or obligations — 7jj7 will additionally notify players via a notice displayed upon login or an email to the registered account address.

Players who do not agree with any revised terms must cease using the 7jj7 platform and contact [email protected] to request account closure. Continued use of the platform after the effective date of any amendment constitutes unconditional acceptance of the revised Terms & Conditions.

These Terms & Conditions shall be interpreted and governed in accordance with applicable international online gaming standards. In the event of a dispute between a player and 7jj7, the following dispute resolution process applies:

• Step 1 — Direct contact: The player must first contact the 7jj7 customer support team at [email protected], providing full details of the dispute including the relevant account information, dates, amounts, and the nature of the complaint.
• Step 2 — Internal review: 7jj7 will acknowledge the complaint within 48 hours and complete an internal review within 14 calendar days of receipt. The outcome of the review will be communicated to the player in writing via their registered email address.
• Step 3 — Escalation: If the player is not satisfied with the outcome of the internal review, the matter may be escalated to an independent dispute resolution process as notified by 7jj7 at that stage.

All disputes shall be conducted in English. 7jj7 does not accept disputes submitted more than 6 months after the event giving rise to the complaint.

For any questions, concerns, or formal communications relating to these Terms & Conditions, please contact the 7jj7 team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week, 365 days a year — including BPL match days, Eid, and Pohela Boishakh
• Expected response time: Live chat under 3 minutes at peak hours; email within 24 hours
• Language: English